Alan Lee discusses how Esri tools have positively impacted Opelika Utilities, helping the utility realize efficiencies and operational benefits across its organization.
now is bring to the utility customer service and maintenance crews in operation ..... flow water loss and improve customer service . That's fantastic. So yeah ..... administrative assistants, customer service operations and maintenance are
We realized sort of in to the distribution phase that hey this has got some big benefits. Mm-hm. In terms of customer service our pricing efficiencies, helping us do better asset management. And then when we started to look at the integration
enterprise applications, for example like our work and maintenance management system Right Or mobile system. Or your customer service . Or our customer system, absolutely. Right. And it talks to those applications using services, web services
further expand the quality of its customer service . It wanted a partner with not ..... by the utility department's customer service representatives helped get the ..... Benefits of Web- and Cloud-Based Customer Service " " Membrane filtration system
proactive in their own use of water. See also: " Trending Technology: The Growing Benefits of Web- and Cloud-Based Customer Service " About Neptune For over a century, Neptune Technology Group has provided water utilities with innovative, field
And, with the software platform now, they have data at their finger tips that allows us, allows them, To direct customer service , Complaints. around high water bills. Just as an example, to reduce unaccounted for water and implement conservation
Data analytics company Watersmart Software provide water usage information to help utility customers understand consumption and support conservation efforts. Dominique Gomez explain how support from ImagineH2O helped the company get its start.
have the tools to address their customer service needs. So with an app like ..... making use of that. Finally, customer service enhancements are really getting ..... water was being used. So the customer service enhancements of the system is
reduce the number of big burst, and, and avoid all those costs associated with it, in energy, and improve of customer service . You don't want to have those negative headlines, because you have so many bursts. So, we've seen array