Las Vegas Valley Water District picks ViryaNet utilities hub to manage field service

Sponsored by

SOUTHBOROUGH, MA, Oct. 28, 2004 (BUSINESS WIRE) -- ViryaNet, a provider of integrated mobile and web-based software applications for workforce management and the automation of field service delivery, today announced that Las Vegas Valley Water District (LVVWD), one of the fastest growing water districts in the Southwest, has chosen ViryaNet Service Hub for Utilities to manage its field service organization.

The LVVWD provides water services to more than one million people in southern Nevada.

The LVVWD intends to use ViryaNet Service Hub for Utilities to improve the operational performance of its field service delivery organization, consisting of approximately 200 field technicians. Using ViryaNet Service Hub for Utilities, LVVWD will automate several of its divisions, including meter services, customer service, distribution, fleet services, and facilities maintenance. The LVVWD purchased the software license for ViryaNet Service Hub for Utilities from Telvent, a ViryaNet strategic partner, and a provider of services to the LVVWD in the past.

ViryaNet Service Hub for Utilities will optimally schedule and dispatch LVVWD's field service technicians across their service territory, using such criteria as proximity to job, skills and capabilities, work order type, and needed parts.

"We welcome this progressive water utility into the ViryaNet family," stated Paul V. Brooks, President and COO, ViryaNet. "And we are delighted to be assisting LVVWD improve its operational performance, provide quality levels of service, and achieve next-level growth."

About LVVWD
The LVVWD (www.lvvwd.com) provides water services to more than one million people in Southern Nevada and employs approximately 1,000 people in a wide range of fields. Its history dates back to 1905 when the railroad formed the Las Vegas Land and Water Company to sell land and provide water for residents of the city of Las Vegas. The Union Pacific Railroad agreed to sell Las Vegas Land & Water Company in 1952 and the Water District began operations on July 1, 1954.

About ViryaNet
ViryaNet is a provider of software applications that improve the quality and efficiency of an organization's service operations. Its flagship product -- the award-winning ViryaNet Service Hub -- combines the power of the Internet, the freedom of wireless technologies, and the resources of the company's expertise to help companies improve workforce scheduling, dispatching, and activity reporting; customer contract and entitlement automation; and asset, logistics, and depot repair management. Customers in the utility, telecommunications, grocery and retail, high-technology manufacturing, HVAC, and other industries use ViryaNet Service Hub to transition complex service business processes into a manageable, scalable Internet operation, with the goal of increasing service revenues, decreasing service costs, and maximizing customer satisfaction.

###

Sponsored by

TODAY'S HEADLINES

Partnership enables USGS to help assess water resources in Afghanistan

For the past decade, USGS scientists have shared their expertise with the Afghanistan Geological Survey in efforts to establish an inventory of Afghanistan's water resources. As such, a new fact sheet details how these efforts help the country quantify and monitor these resources.

Xylem awarded contract for Southeast Asia run-of-river hydropower dam

A contract worth $19.6 million has been awarded to Xylem to provide custom-made Flygt pumps for the Xayaburi run-of-river hydropower dam in the country of Laos in Southeast Asia.

Rare collaboration aims to reduce nutrient pollution in Mississippi River Basin

The U.S. Water Alliance issued a report highlighting common ground and innovative strategies between agriculture and water and wastewater utilities to reduce nutrient pollution in the Mississippi River Basin.

Desalination global news round-up

Join WWi chief editor Tom Freyberg for a round-up of the latest global desalination news stories in the video newscast below...

FOLLOW US ON SOCIAL MEDIA