CA water district recognized for exceptional IT performance

Sponsored by
Randy Shekels accepts the MISAC Award for Excellence at its annual conference. (Photo credit: WMWD)


RIVERSIDE, CA, Nov. 11, 2013 -- Western Municipal Water District (WMWD) of Riverside, Calif., was recently honored with the 2013 Award for Excellence in Information by Municipal Information Systems Association of California (MISAC) for its exceptional information technology (IT) performance.

MISAC presented the award at its 2013 Annual Conference on Sunday, Oct. 6. This is the third time in three years WMWD has received the Excellence in Information award and the fifth consecutive year it has earned honors.

The award application is a comprehensive look at all aspects of IT management and operations with one hundred questions in ten subject areas including Budget and Strategic Planning, IT Purchasing, Security, IT Operations and Staffing, Customer Satisfaction, Disaster Preparation and Recovery, Project Management and Application Development, Professional Development, geographic information systems (GIS) and Base Level Services.

Some of WMWD's achievements contributing to this year's award include the 'go-live' of Phase I of the District's Hansen Work Management System; dynamic links between billing, GIS and work management systems; and significant progress on server virtualization which saved hardware and energy costs, as well as greatly improved disaster recovery capability.

All of these efforts contribute to providing more capability for communicating with and serving customers, increased efficiency, cost avoidance, and improved security.

The Excellence in Information Technology Practices program recognizes cities and special districts throughout California that exceed industry practices. The program is revised annually to keep up with changing standards. Three qualified IT directors review each application, and the evaluation committee determines whether the applicant earns an award. There are two awards given -- Achievement, or the higher level of Excellence. Each applicant receives a detailed evaluation and suggestions for IT program enhancements, but not every agency receives an award.

###

Sponsored by

TODAY'S HEADLINES

Earth Day 2014: NAWC celebrates Earth Day Texas

To celebrate Earth Day 2014, the National Association of Water Companies will sponsor one of the largest Earth Day celebrations in the nation, Earth Day Texas.

FL town to update customer, billing services with CIS solution

The town of Jupiter, Fla., has recently selected Advanced Utility System's CIS Infinity to replace its legacy customer information and billing solution.

Big Coppitt given 2013 Domestic Wastewater Plant Operations Excellence Award

The Florida Department of Environmental Protection awarded the Big Coppitt Regional Water Reclamation Facility with the 2013 Domestic Wastewater Plant Operations Excellence Award for its exceptional operations and maintenance practices.

The Scoop on Selenium: Exploring Sources, Fate and Transport of Se in Oil Refining

Understanding the source, fate and transport of selenium (Se) in oil refinery wastewater is one of the more difficult challenges relative to most other contaminants present in these streams.

FOLLOW US ON SOCIAL MEDIA