Water communication module improves Ohio utility customer service, operational efficiency

Sponsored by


LIBERTY LAKE, WA, Jan. 14, 2014 -- Cleveland Water, one of the country's largest water providers, recently received the 15 millionth water communication module from Itron (NASDAQ: ITRI), a global technology company.

The water utility is more than halfway through its deployment of Itron's smart metering solution, with 220,000 of its 425,000 water communication modules installed. The modules and associated advanced metering infrastructure are an integral part of Cleveland Water's Clear Reads program, which aims to deliver better customer service and improved efficiency.

The smart metering solution enables Cleveland Water to provide customers access to monthly bills based on actual consumption, rather than estimates. Further, the utility can now obtain meter readings without visiting a customer's property, which lowers the utility's costs and carbon footprint. In addition, the technology enables the collection of information on an hourly basis, which alerts Cleveland Water, almost immediately, if a meter encounters an issue.

Accordingly, the new technology provides additional information to help customers understand their bills and manage their water consumption. Ultimately, this information will be available to Cleveland Water's customers online who will be able to sign up for proactive leak alerts to avoid high water bills. In addition, the utility's customer service representatives use the hourly data as an additional source of information to assist customers with billing inquiries.

About Itron

Itron builds solutions that help utilities measure, manage and analyze energy and water. Our broad product portfolio includes electricity, gas, water and thermal energy measurement and control technology; communications systems; software; and professional services. With thousands of employees supporting nearly 8,000 utilities in more than 100 countries, Itron empowers utilities to responsibly and efficiently manage energy and water resources. Join us in creating a more resourceful world; start here: www.itron.com.

###

Sponsored by

TODAY'S HEADLINES

New USGS publications unveil historical hydraulic fracturing trends and data

The U.S. Geological Survey has announced that two new publications highlighting historical hydraulic fracturing trends and data from 1947 to 2010 are now available.

Contegra Construction to expand, renovate Illinois WTP in $7.9M project

Contegra Construction has been selected to renovate and expand the water treatment plant that serves the city of Roxana, Ill.

American Rivers reports 72 dam removals for 2014, sets goal to 75 for 2015

According to new information from American Rivers, communities in 19 states removed 72 dams in 2014, restoring more than 730 miles of streams for the benefit of fish, wildlife, and people. This year, the organization is setting a goal of 75 dam removals.

EPA awarding $1M in grants to help protect, restore vital U.S. wetlands

The Environmental Protection Agency has announced that it will soon award $1 million in grants to strengthen the capacity of states and tribes to protect and restore vital wetlands across the nation.  

FOLLOW US ON SOCIAL MEDIA