FL city improves customer, billing services with new CIS program

Sponsored by


ST. CLOUD, FL, AND TORONTO, ON, Feb. 1, 2014 -- The city of St. Cloud, Fla., recently completed a successful implementation of its new customer information and billing solution at the end of last November, delivering service to 20,000 water, sewer, reclaimed water, solid waste, and stormwater customers.

Provided by Advanced Utility Systems, a division of N. Harris Computer Corporation (Advanced), CIS Infinity provided St. Coud wth advanced reporting capabilities, given that the city's legacy system was limited and cumbersome for reporting. Now, any user can build unique reports quickly to identify and resolve areas of concern such as revenue loss.

St. Cloud also implemented Infinity.Link, the Advanced online bill payment and self-service solution as well as Infinity.CreditCheck, the integration of CIS Infinity with ONLINE Information Services, Inc.'s premier bad-debt elimination tool, the ONLINE Utility Exchange.

The city of St. Cloud was incorporated on January 3, 1911, and its boundaries have expanded dramatically ever since. The size of the city is now controlled by voluntary annexation based on the supply of sewer and water services to the expanding urban area. Growth has been demand-based, and city services have been extended to meet the needs of new residents as well as providing economies of scale for the operation of city utilities and services.

About Advanced and Harris

Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. For more information, visit www1.harriscomputer.com/en/.

###

Sponsored by

TODAY'S HEADLINES

WERF expands research to further examine wastewater as a resource

The Water Environment Research Foundation is expanding its research with new projects examining wastewater as a resource. Two of the projects seek to show that materials in wastewater can be commoditized. The third explores a new method to reduce phosphorus in wastewater.

CH2M HILL global water market president joins WFP's first annual Leadership Council

Water For People recently hosted its first annual Leadership Council. Greg McIntyre, CH2M HILL Global Water Market president and Leadership Council member, joined WFP CEO Ned Breslin, Board Chair Patrick McCann and other industry leaders to discuss opportunities as well as programmatic and operational challenges.

City of Toledo to adopt new biosolids recycling program to improve Lake Erie water quality

Synagro Technologies recently announced details of a five-year biosolids recycling program in the city of Toledo, Ohio, that will improve water quality in the Lake Erie watershed by reducing the use of commercial chemical fertilizer.

EPA announces first national regulations to safeguard coal ash disposal

The Environmental Protection Agency has announced the first national regulations to provide for the safe disposal of coal combustion residuals (coal ash) from coal-fired power plants. 

FOLLOW US ON SOCIAL MEDIA