Regional Water Authority Selects Internet Bill Payment System

Sponsored by

Pitney Bowes has been selected by the South Central Connecticut Regional Water Authority to provide an electronic bill presentment and payment system to serve the more than 100,000 households the utility services in south central Connecticut.

The company's Digital Document Delivery (D3) Internet billing, payment and statement system will enable the Regional Water Authority to offer its customers the option of receiving and paying for their water bills electronically as an alternative to receiving paper invoices, which they currently pay via traditional mail.

"For the first time ever, Pitney Bowes' D3 technology enables us to offer this option to a growing number of customers who prefer to receive and pay their bills on line - whenever and wherever they wish," said Noel Grant, director of customer relations for the Regional Water Authority. "When customers can elect to receive and pay bills in the way that's most convenient for them, we believe more payments will be on-time, something that can only help our bottom-line. In addition, we believe that providing this level of customer choice also positions us on the leading edge of the industry."

Grant said that the Regional Water Authority's decision to choose Pitney Bowes Digital Document Delivery was impacted by the success that another New Haven utility company, United Illuminating, has had with the system.

Karl Schumacher, President of Pitney Bowes docSense, the division that offers professional services and software solutions for Internet payment, billing and statement presentment, said that the company's systems are designed expressly to help customers better manage transactions with their customers.

"By implementing D3, the Regional Water Authority has responded to the growing consumer demand for innovative, web-based communications," he said.

Pitney Bowes docSense is a Premier Certified Partner of CheckFree i-Solutions, a provider of electronic billing and payment services, and offers its customers access to CheckFree i-Processing, a distribution and payment network of nearly 275 financial services companies.

Sponsored by

TODAY'S HEADLINES

VIDEO: Desalination global news round-up

Join WWi Chief Editor Tom Freyberg for a round-up of the latest desalination industry news from the last two weeks. Watch the video for the full stories…

Maryland WWTP's new solar array to serve as state's largest municipally-owned system

Standard Solar is set to install a 2.1-megawatt ground-mount solar system in Pocomoke City, Md., at the city's wastewater treatment facility. Once completed this December, it will be the largest municipally-owned system in the state.

Major Texas company to pay $1.6M civil penalty for CWA oil spill violations

The Department of Justice and the EPA have announced that Superior Crude Gathering has agreed to pay a civil penalty for alleged violations of the Clean Water Act stemming from a crude oil spill in 2010 from tanks at the company's oil storage facility in the town of Ingleside, Texas.

Bureau of Reclamation makes WaterSMART grants available to improve water, energy conservation

The Bureau of Reclamation is inviting states, tribes, water and irrigation districts, and other water- and power-related organizations to apply for funding to cost-share on projects that conserve and use water more efficiently, increase renewable energy use and improve energy efficiency.

FOLLOW US ON SOCIAL MEDIA