Date Jul 22, 2009

Join WaterWorld Editor, James Laughlin as he hosts a discussion with the Los Angeles Department of Water and Power (LADWP) about their integrated CAD/GIS technology choices that have saved countless hours of work and money.

Orginally Broadcasted on Jun 23, 2009

Low pressure membranes are becoming the preferred drinking water treatment process to meet consumer demand and regulatory pressure for better quality drinking water along with tightening budgetary constraints. As a relatively new treatment process, the drinking water industry is learning that the old ways of doing things has to change to accommodate the use of low pressure membranes. This presentation will focus on the unique features and challenges that a municipality will face when choosing to use low pressure membranes for their water treatment plant.

Orginally Broadcasted on Jun 10, 2009

During this Webcast, you’ll learn more about: Learning utility best practices to leverage visual performance analytics and dashboards - Adding visual performance analytics to documents, spreadsheets, and presentations - Empowering utility stakeholders to perform what-if scenarios on their data

Orginally Broadcasted on Apr 30, 2009


Today's savvy customers expect online bill presentment and payment options - including the flexibility to make one time payments or enroll in a recurring payment program. As a utility, if you're not already offering this convenience, you may not be meeting your customers' needs. In tough economic times, electronic presentment and payment represents a significant opportunity for utilities to cut costs and accelerate cash flow.

Christina Lovering, TECO. Learn how Tampa Electric Company (TECO) was able to cut costs, strengthen and grow customer relationships, differentiate their services from other market providers, and boost billing effectiveness through their electronic bill presentment and payment program.

Braden Short, Metavante. Learn how Metavante's Just Pay It® Convenience lets you accept payments via all credit cards, debit cards, or ACH, enabling you to accelerate your cash flow while aggressively managing - or in some cases, eliminating - up-front and ongoing payment expenses.

Orginally Broadcasted on Apr 02, 2009


Please join this webcast to learn more about the process the Las Vegas Valley Water District recently underwent to upgrade their CIS system. Alisa Mann, Customer Services Manager of the Las Vegas Valley Water District, is WaterWorld's guest speaker and will share the utility's experience on the upgrade, the recent go-live, and preliminary results.

This webcast takes the attendees through:

• Las Vegas Valley Water District's process in selecting Oracle Utilities Customer Care and Billing software
• How the software's flexibility, scalability and service can now help the Las Vegas Valley Water District better meet customer demands
• Enabling better customer self-service and conserving water resources