Free Webcast - CIS Upgrade: Improving Customer Service and Enhancing Business Process Integration

Free Webcast - CIS Upgrade: Improving Customer Service and Enhancing Business Process Integration

Original Broadcast Date:
Apr 02, 2009
Speakers: Alisa Mann, Customer Services Manager, Las Vegas Valley Water District

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Free Webcast - CIS Upgrade: Improving Customer Service and Enhancing Business Process Integration
Please join this webcast to learn more about the process the Las Vegas Valley Water District recently underwent to upgrade their CIS system. Alisa Mann, Customer Services Manager of the Las Vegas Valley Water District, is WaterWorld's guest speaker and will share the utility's experience on the upgrade, the recent go-live, and preliminary results.

This webcast takes the attendees through:
  • Las Vegas Valley Water District's process in selecting Oracle Utilities Customer Care and Billing software
  • How the software's flexibility, scalability and service can now help the Las Vegas Valley Water District better meet customer demands
  • Enabling better customer self-service and conserving water resources





Alisa Mann
Customer Services Manager
Las Vegas Valley Water District