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Home>Topics>>Esri UC: Trimble

Esri UC: Trimble

Fri, 19 Jul 2013|

Chris Stern gives an overview of global positioning leader Trimble and describes a number of the company's latest offerings, including mobile field devices and software for outage management.



[MUSIC] Hi I'm Angela Godwin with waterworld magazine coming to you from the show floor at the Ezra user conference in San Diego. Talking with us today is Chris stern of [UNKNOWN] Chris thank you so much for being us Thanks So for folks who maybe aren't too familiar with Trimble maybe you can give us a little bit of an overview. What you guys do. Yeah, sure, so Trimble's been in the water business for a long time. Trimble's a leader in global positioning systems, positioning technology, we were at the forefront of the GPS industry, so we've been in business for, about 20 years, and, in terms of positioning technology, Trimble's well-known across this organization here, Esri, our business partner. we have water utilities all over the world that use our technology for positioning and we've formed a water business this years so we're here to launch some new products and we are excited to talk about some of those new things for water and waste water utilities Great and also as you mentioned you did launch this new water dedicated business unit so tell us a little about that >. yah yah sure sure so in terms of the water business Trimble like I said has been helping companies map their assets. Trimble was in the GPS industry and moved from positioning to location technology lasers and optics. We, we're a large organization around the world, 150 companies, 150 countries and, in terms of that technology, we've taken that now and we've formed a focus business unit to apply that to solve problems for the water industry with infrastructure management solutions, mapping acid management. And we have some new products here for outage incident managements and new field devices and mobile technology with smart metering meter reading and leak prepare and management so we are excited to have a group of dedicated professionals all over the world focused on water market That's greats so now as you mentioned you do have a couple new pieces of software I know one of then. You mentioned this outage management, tell us a little about that. That's right. So Trimble, when we start a business like the water business, we take existing customers and technology and we look for how we can apply that to solve new problems. So, in the case of the water market, one of the areas was solving problems with what they call non-revenue water, leakage and non-revenue water. It's about a 12 billion annual problem for the industry. So we acquired a company in 2010 based in Ireland- LET Technologies- that had developed some of the leading technology for the electric and gas industry. So we've taken that technology in terms of best practices for electric-gas outage management- And we've applied it to the water market. So we have a large customer, United Utilities in the UK, and they're running their business on E-respond, terminal E-respond. The software handles water and waste water network incidents, leaks, breaks, spills, complaints, real-time feeds from smart meters, real-time feeds from [INAUDIBLE] and can resolve that to actionable incidents and events that can be handled quickly. With effective response. So what that does is it effectively reduces, [SOUND] the response time, which means less water is spilling. Environmental damage is reduced. Mm hm. And, ultimately, customers are happier. So, less, less water loss. So e-respond was released for the water market this year. A new release of that software. It sits on top of an Ezri technology, so in terms of a mapping platform, utilities can see their assets. They can see their base maps. And then on top of that they can manage their works and workforce to respond to critical and non-critical, planned and unplanned events on the network. To really help streamline operations. Yes, and so there, there's an office component. One of the big things we're focusing on is the cloud, it's a big thing for all organizations, utilities included, cloud and mobile technology. So, you respond as a web and cloud based platform. It can handle work in the office but it also has a mobile component and that's another area that we're launching another new product this week with ESRI that's very focused on the field operations. Yeah, tell us a little about that. So, besides E respond, which is also recognized by the Gartner group. We launched a product here on the screen. This is Trimble Connect, what we are looking at here. Trimble Connect is actually a cloud and mobile platform that we released to handle a variety of water utility operations. [INAUDIBLE] in the field. So, much like an iPhone has an App Store Mm-hm. And people are familiar with that. We have sorted of moved to that kind of familiar consumer model and we have offered Trimble Connect with a series of apps. So, on your devices here and on the cloud, it's a subscription service that allows the utility to view their assets. And manage all the work in the field by simply running apps. A Trimble mobile devices or non trimble, so we support for the iPod, Iphone, we support android devices, like the Samsung galaxy, a tablet. We have a lot of devices in the field so utility essentially have. A Bring Your Own Device to Work policy, they can deploy the system quickly and efficiently to their workers. So tell us a bit more about the the mapping and the Android devices. Yeah, so, in terms of the solutions for utilities we've focused always on solving two problems. One is mapping their assets, so. You know, if you don't know where your pipes are, you can't really resolve issues. So, we've helped utilities for years map their assets, build their GS systems, and then perform work on top of that. So the main device that we have in the marketplace is called a Trimble GL Explorer. GeoXH. And this device allows the utility to map assets down to 1 centimeter- Meter. So, they can go out, one centimeter horizontal, vertical but water and sometimes more importantly waste water utilities are actually worried about the vertical. The depth. Where is the pipe in the ground? And so this also gives you that vertical accuracy. So, you can run software like Trimble Connect on this device, in the field, if you care about that level of accuracy. So we also launched two new devices, relatively recently. One is a tablet. So people who are familiar with the iPads and the Android tablets, now have a rugged, highly rugged option from Trimble to run our applications. And then those who are more familiar with a smart phone like. Experience in terms of the militouch and zooming and banning. And they would see that in our new thermos genos device. This is you know a five series device, we offered in the windows and the android version. And again, it works with the software that we offered in the field. So if the user wants to use a highly rating device. If they want highly accurate solutions to find a valve in an emergency, they'll use a Trimble device. And then of course we've been showing for the first time for Trimble is offering our suite of solutions on non-Trimble. To bring your own device environment. So this is just one example of someone using a tablet, locating valves, pipes in the field and performing work. With a work order less, so we can dispatch and manage work on a variety of held devices now. Very very cool. Yeah. Thank you. It's true. So folks who want to learn more about these devices or your software products, where can they go? Again, www.trimble.com is the best place for information. www.trimble.com/water is where our global water business keeps all of its information and will point you to regional sales, regional technical support, dealers and business partners. Excellent, Chris. Thank you so much for being with us. Thanks again, Angela. For Waterworld Magazine, I'm Angela Goffin.

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