New London, Connecticut lead service lane replacement breaks ground

Nov. 20, 2023
The City of New London’s Lead Service line Replacement Program will identify and eliminate lead service lines, with Arcadis serving as program manager.

Arcadis announced that it has broken ground on a Lead Service Line Replacement (LSLR) Program for the City of New London, Connecticut.

Arcadis is serving as program manager for the replacement program, which is a $33 million multi-year project.

 Currently, the City of New London delivers drinking water for over 60,000 customers. Approximately 3,300 service lines in New London may be made of lead. Removal of the lead service lines is not only essential for enhancing water quality, but also ensures safe drinking water for all city residents.

As part of the scope of work, Arcadis is providing planning, design, and construction management services to New London to help identify and eliminate lead service lines throughout the city. Including both pre- and post-construction activities, Arcadis is responsible for developing the LSLR program and overseeing the replacements at each location.

Additionally, Arcadis will support with funding assistance and community outreach to keep residents informed of the project's progress through regular updates, community meetings, door-to-door information packets and social information channels.

The LSLR program will begin with a comprehensive assessment and inventory of lead service lines in the city. The strategic replacement program will be developed to prioritize high-risk areas. To support compliance with all health and safety standards, quality assurance and water testing will take place throughout the program. Lead service lines will be removed and replaced with modern, safer materials, and residents will receive continuous communication throughout the program.

"We're delighted to partner with Arcadis on such a pioneering project that directly benefits the New London community,” said Joseph Lanzafame, Director of Public Utilities for New London. “We're the first utility to develop and execute a proactive lead service line replacement in the state of Connecticut, and the Arcadis team has been with us every step of the way for planning and implementing the program.”