Example of bar code tag used for device tracking.Click here to enlarge imageBecause the system can be customized, managers are able to add individualized, automated features. Geographic Information Systems (GIS) information can be added to provide real-time tracking of work crews by location, allowing managers to actively view completed surveys and sign-offs in a location map format, such as Google Maps®. This type of automated detail provides managers with the ability to more actively and accurately track work crews, resulting in a high level of both accountability and productivity. Also, staff that receive training on automated systems develop new skill sets and build efficiencies into the work force.
From a regulation standpoint, a customizable system such as CheckMate can flag devices that fail a test, automatically prompting the appropriate regulatory paperwork to print and be sent out on the same day. Ambitec programmers are currently building into the system the ability to send notification via e-mail, further increasing automated response time while reducing postage and mailing expenses.
Case Study
The City of Worcester, Mass., was founded more than 200 years ago along the Blackstone River, approximately 45 miles west of Boston. With a current population close to 175,000 and more than one billion dollars in recent major economic development projects, the city’s Department of Public Works and Parks (DPWP) faced many challenges managing the city’s utilities.
For example, the active development of the city in the past decade led to the installation of many cross-connection devices at a rate quicker than could be managed by the city’s existing manual filing system. Regulations mandate testing of every device, and with testing fees in the Northeast averaging $50 - $75 per test, the city was losing revenue for each un-inventoried and untested device. Seeking better ways to track inventory, device testing, and regulatory compliance, the DPWP implemented the CheckMate program in 2007. In less than one year, the city has seen improvements.
“The automated notification feature has really helped us manage our testing,” said Michael Daigneault, Assistant Director – Water Operations. “We are getting information out to customers sooner, and will likely double our revenues.” WW
About the Author: John A. Bocchino, Jr. is President of Weston & Sampson Services. He has more than 26 years of experience in design, construction administration, and O&M services for water and wastewater systems. Also a lead trainer at Weston & Sampson, Bocchino has over two decades of experience providing Cross-Connection Control instruction for programs such as the New England Water Works Association (NEWWA) back flow tester certification program.
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