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One of the fastest growing cities in Texas, Midlothian works hard to stay on the cutting edge of technology to support its expansion while keeping costs down.

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One of the fastest growing cities in Texas, Midlothian works hard to stay on the cutting edge of technology to support its expansion while keeping costs down. With 12 pump stations and counting, a population on the rise, and a growing realization of the importance of pump reliability, Midlothian was looking for improved functionality and a more efficient way to monitor the performance of its pump stations.

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The top priority for the city was the ability to monitor pump activity on demand, with the goals of ensuring optimum pump performance and preventing the disastrous and costly effects of a pump problem going unnoticed. Midlothian’s previous monitoring system wasn’t providing data that could be used effectively. The staff couldn’t monitor pump activity remotely and had to visit every lift station twice a day to make sure each pump was working efficiently.

Midlothian staff found the functionality and preventive capabilities they were looking for with RACO Manufacturing and Engineering Co. With the company's AlarmAgent.com®, a wireless, Web-based alarm detection and notification system, the city’s staff can review flow rates, start rates and alternations of pump cycles all on demand.

The system makes monitoring pumps in a lead/lag operation simple, ensuring equal loads and shared wear. And by monitoring the day-to-day pump discharge and pump cycles, the city is better able to see any drops in the wastewater discharge of either pump and quickly restore them to peak level operation. Plus, the increased monitoring capabilities help ensure that pump malfunctions never go un-alerted.

Recently, AlarmAgent.com notified city staff about a drop in efficiency in one particular pump. The problem turned out to be the result of a mop head clogged in the pump. This early warning helped prevented severe pump damage.

AlarmAgent.com’s remote monitoring capabilities have created staff efficiencies for the city as well. Each morning, staff members log on to the system and review the system activity reports. The reports help staff spot specific trouble spots and scheduled for on-site reviews that day.

For continued security prevention and budget management, city procedures now dictate that each time a lift station is added in Midlothian, AlarmAgent.com needs to be added as well. The city’s pumps now perform at their ideal capacity more of the time, lowering operating costs and using less energy. Most importantly, the city has greater access to pump flow information for preventing catastrophic failures before they happen.

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