City of Tulsa, Okla., launches new customer care and billing system

London, Aug. 14, 2003 -- DST International Billing (DSTi Billing) announced that the City of Tulsa, Okla. has completed its migration from Custima to the HiAffinity Customer Care and Billing System.

The city started using the Custima CIS in October 1999 and its move to HiAffinity will allow them to streamline their business processes.

Simon Patterson, COO of DSTi Billing said, "We are very pleased to extend our relationship with the City of Tulsa well into the future. We are sure that the city will become a center of excellence for HiAffinity in North America and will benefit greatly from our new technologies".

Mike Buchert, Assistant Public Works Director with the City of Tulsa said, "The upgrade to HiAffinity went very smoothly. We are very excited about this product and the efficiencies it allows. DST is a great company to work with."

About DST International Billing

For over 25 years, DSTi Billing has been providing customer management and open billing solutions to the utility industries. DSTi Billings' business solutions transform typical billing and customer care tasks into valuable and efficient communications, resulting in loyal customers, increased revenues and decreased expenses. DSTi Billing is a wholly owned subsidiary of DST International Limited.

About DST International (DSTi)

With 16 offices and over 1000 professionals to support its growing client base, DST International provides a unique and comprehensive range of investment management and work management software solutions and related services to over 550 clients in 55 countries. http://www.dstinternational.com

About DST Systems, Inc.

Parent company, DST Systems, provides sophisticated information processing and computer software services and products that help clients improve productivity, increase efficiencies, and provide higher levels of customer service. DST is organized domestically and internationally into three operating segments: Financial Services, Customer Management, and Output Solutions. DST operates one of the most advanced data centres in the world, which provides information-processing services to support the products within each operating segment. These products are further enhanced through the integration of DST's advanced technology and e-commerce solutions. For further updates, please see the DSTi Billing web site, http://www.dstibilling.com