COLCHESTER, VT, June 5, 2003 - Systems & Software, Inc. (S&S), a provider of billing & customer service solutions for the utility industry, today announced that Montgomery Water Works & Sanitary Sewer Board (MWWSSB) has successfully upgraded to enQuesta UtilitySuite.
MWWSSB selected S&S as its full solution (CIS/Financial Management System) provider in 1996, for the rich-functionality and growth potential the UtilitySuite family of products offered. When the opportunity was presented to upgrade to the browser-oriented version of the software, they jumped at the opportunity. "We are excited to be the first to use enQuesta," said Paul M. Hatter, Director of IT, MWWSSB. "It was the smoothest upgrade we have ever undergone; we didn't experience any system downtime."
"S&S is not only our CIS/FMS provider; we share a partnership. What makes them unique is that they actually listen to their customer's needs and implement changes based on these needs," comments Charlene Wachs, Assistant General Manager, MWWSSB. "We wanted a solution that was easy to navigate through and ran on an Oracle backend - S&S exceeded our expectations."
"It is this kind of partnership we value and will continue to pursue," said Burt Willey, CEO, S&S. "The confidence that MWWSSB has had in us - to be the first to implement enQuesta - speaks volumes. Our hope is that they will continue to be a development partner, as we will continually enhance out solution based on our customers' needs and market requirements." "This project, as with all of our projects, was completed on time and on budget," he added.
About Systems & Software, Inc.
Systems & Software is a provider of billing & customer service solutions for regulated and deregulated utilities throughout the United States. Founded in 1973, the company has focused exclusively on the utility industry.
Through a proprietary implementation and support approach projects are always delivered on time and within budget. While customers focus on their key business operations, S&S is relied upon for complete technology, maintenance and software support. S&S is located in Colchester, Vermont. More information about Systems & Software, Inc., is available at http://www.ssiutilitysuite.com.
About Montgomery Water Works & Sanitary Sewer Board
The Montgomery Water Works and Sanitary Sewer Board was formed under Article 7 of the Code of Alabama in September, 1949. The Board serves the citizens of Montgomery and several surrounding rural utilities with water and sewer services. The Board's General Manager is very active on many national committees that are responsible for setting the guidelines for safe drinking water and regulations for sewer utilities. Management's vision for the future has made this utility one of the nation's premier utilities. The Board's mission is to provide the best quality water and sewer services in harmony with the environment.
