Northern Ireland government selects Axeda for remote management of water treatment plants

Axeda Systems Inc. has announced that an agency of the Department for Regional Development of Northern Ireland, has licensed Axeda Supervisor™, a component of the Axeda Device Relationship Management System™.

Apr 10th, 2003

MANSFIELD, Mass. April 10, 2003 -- Axeda Systems Inc., a provider of device relationship management (DRM) enterprise software and services, announced that The Water Service, an executive agency of the Department for Regional Development (DRD) of Northern Ireland, has licensed Axeda Supervisor™, a component of the Axeda Device Relationship Management System™.

The Water Service, which is responsible for water quality for all of Northern Ireland, will utilize Axeda Supervisor to enable the real-time, secure monitoring and automation of its vital water treatment plants.

"The DRD delivers drinking water to over 99% of households and public sewerage systems to 83% of households located in Northern Ireland," said Chris Guers, vice president and general manager, Europe for Axeda Systems. "By investing in the Axeda Supervisor system, DRD is now able to remotely manage their entire water treatment process, improving their ability to deliver the highest quality water product and to achieve their goals of service excellence."

The Axeda DRM™ System allows enterprises to leverage the Internet to remotely monitor, manage, and service intelligent devices, automating the real-time management of critical business and operational information. A component of Axeda DRM, the Axeda Supervisor suite provides a comprehensive Internet-based decision support solution for managing devices, facilities, and automation systems. It incorporates the latest device relationship management technology to give customers the benefits of supervisory control, sophisticated scheduling, multiple remote access options, secure Firewall- Friendly™ communications, rapid application development, and connectivity with enterprise databases and applications.

For more information about Axeda, please call +1-508-337-9200 in the US or +33 4 72 47 98 98 in Europe, or visit www.axeda.com.

About The Water Service and The Department for Regional Development (DRD)

The Water Service is an Executive Agency within the Department for Regional Development that provides water and sewerage services to over 720,000 domestic, agricultural, commercial and business customers throughout Northern Ireland with an annual budget before capital charges of 255 million pounds sterling and fixed assets valued at 4.9 billion pounds.

About Axeda

Axeda Systems Inc. is a provider of device relationship management (DRM) enterprise software and services. Axeda helps businesses become more competitive by using the Internet to extract real-time information hidden in their intelligent devices.

The company's flagship product, the Axeda Device Relationship Management System™, is a distributed software solution that lets businesses remotely monitor, manage and service intelligent devices, deployed around the world, allowing them to optimize their service, development, sales and manufacturing operations.

Axeda customers are Global 2000 companies in many markets including Medical Instrument, Enterprise Technology, Printer and Copier, Industrial and Building Automation Equipment. Axeda has sales and service offices in the US, Europe and Japan, and distribution partners worldwide. More information about Axeda is available at www.axeda.com.

About Device Relationship Management

Today's "intelligent" devices -- such as medical instruments, computers and storage systems, printers and copiers, energy systems, building control units, and industrial equipment -- are an important new source of business information. Device Relationship Management (DRM) systems allow companies to tap into valuable device performance and usage information any time, anywhere.

Pioneered by Axeda, DRM technology provides a distributed information management system that leverages the Internet to allow timely, accurate and unbiased information to be communicated directly and automatically between intelligent devices, wherever they are deployed around the world, and service personnel or enterprise business systems. DRM helps turn reactive businesses into proactive businesses operating with increased efficiency at lower costs and generating new sources of revenue, with an ROI that is often measured in months.

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