• First certified full facilities drive service hub to serve customers in Southeast Asia and Oceania regions
SINGAPORE, June 26, 2009 -- ABB, the leading power and automation technology group, opens its drive service workshop in Singapore to provide drive service support for customers in industrial, building automation and original equipment manufacturers (OEM) segments in Asia, outside of China, India and Bangladesh.
The service workshop is one of fifteen ABB global drive service workshops, that will provide workshop repair service, reconditioning service and exchange units for low voltage drives, to help customers lower operational costs and save energy, meet their growing productivity and reliability objectives, while maintaining high environmental and safety standards.
ABB has set up service hubs in major markets, including Singapore, to provide a specialized customer call center, technical support, service training, spare parts inventory, highly skilled field service engineers, drive service and repair workshop, and service sales support for the respective regions.
"The opening of the drive service workshop completes the setup of the drive service hub in Singapore and ABB is positioned to be in the forefront regionally to manage and provide timely, efficient and economical turnaround services, especially for critical drive process applications," said James Foo, president and country manager of ABB in Singapore.
All ABB drive service hubs are equipped with similar set up, processes and tools, with a common set of key performance indicators.
In her opening address, Senior Vice President of ABB drive global product support, Sari Huttunen said "The Singapore drive service workshop allows customers in the region to benefit from locally performed drive repair and reconditioning services, with thorough cleaning and testing processes in state-of-the-art facilities."
The opening ceremony was held at ABB Singapore's Ayer Rajah premises and was attended industry partners, OEMs and customers from various major industries including marine, oil & gas; pharmaceutical and electronics sectors.
ABB is a leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact.