Hendersonville Utility District signs with Advanced Utility Systems

July 13, 2007
Advanced Utility Systems Corporation (Advanced) is pleased to announce that Hendersonville Utility District (HUD) has selected CIS Infinity as its customer information and billing solution for its 15,000 water and wastewater customers. "We (Advanced) are very excited with HUD's decision to move forward with CIS Infinity and its add-on modules", comments Steve Hammond, Harris Vice President for the Advanced Business Unit. "We are also pleased to have HUD be our first client in the state...

HENDERSONVILLE, TN, and TORONTO, ON, Canada, July 11, 2007 -- Advanced Utility Systems Corporation (Advanced) is pleased to announce that Hendersonville Utility District (HUD) has selected CIS Infinity® as its customer information and billing solution for its 15,000 water and wastewater customers.

"We (Advanced) are very excited with HUD's decision to move forward with CIS Infinity and its add-on modules", comments Steve Hammond, Harris Vice President for the Advanced Business Unit. "We are also pleased to have HUD be our first client in the state of Tennessee."

HUD's implementation will include CIS Infinity Version 3.1, built around a .NET framework, as well as the following add-on modules that are tightly integrated with CIS Infinity.

eCARE is a web-based customer self-serve module that empowers customers with real-time access to their account information. And with a secure login, customers can view consumption and payment history as well as the ability to initiate payments with a few mouse clicks.

With the implementation of Advanced's Executive Information System, HUD will enable senior management and key decision makers to access critical management information including revenue information, service order and call tracking as well as vital customer service activity. And with the ability to drill down to the detail level, will aid managers to better manage their business.

In order to introduce further efficiencies within HUD's service department, Advanced will implement, mCARE, a complete workforce automation application that utilizes mobile and wireless technologies to streamline and optimize the service order process. Through the use of the web-based tool, HUD service crews will be able to receive service orders from customer service reps and account managers electronically. And with its two-way data flow capability field personnel, once the service work has been completed, can send back the information directly to CIS Infinity.

HUD and Advanced will begin over the coming weeks and expect to complete the implementation in early 2008.

Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government as well as public power and water markets throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time.

Click here for more information on Advanced and CIS Infinity®.

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Also see:
-- "Elsinore Valley Municipal Water District selects Harris to implement CIS Infinity"
-- "City of Arvada selects Harris to implement CIS solution"
-- "Advanced Utility Systems to implement CIS for city of Santa Barbara"

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