2004 Frost & Sullivan Customer Service Innovation Award recipient
March 5, 2004
Labtronics Inc. is honored to announce that they are the 2004 recipient of the Frost & Sullivan Customer Service Innovation Award.
GUELPH, Canada March 5, 2004 -- Labtronics Inc. is honored to announce that they are the 2004 recipient of the Frost & Sullivan Customer Service Innovation Award.
To choose the award recipient, the analyst team tracks all customer service innovation and new system implementation in the industry. This is accomplished through interviews with market participants, extensive secondary research, and customer surveys. Also considered is whether industry adoption of similar systems followed the previous innovation. Competitors are then compared and ranked for relative position.
The company chosen to receive the award is determined to hold the number one industry ranking.
In selecting Labtronics as the award recipient, Frost & Sullivan noted that Labtronics has a history of creating products that enable information technology to deliver the promise of increased operational efficiency. As a direct result, Labtronics is widely seen as the "best-in-class"vendor and "partner-of-choice" for instrument interfacing.
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