Joanne Kelley
Joanne has spoken at several utilities' conferences and authored articles about innovation and transformation. Her published articles include: "Leadership and TransFormance", "When Market Leaders Fail", "Change Management Should Come before Change", "How Do You Know You've Won?"
Ms. Kelley is currently and Industry Principal at SAP America in the Utilities sector. Previously, she held positions at IBM in the Energy sector at Global Business Services. Joanne was Vice President of Professional Services at Alliance Data Systems and has had extensive experience with global sourcing. Prior to IBM, Ms. Kelley was Senior Vice President of Professional Services and Consulting at SPL, now Oracle. She has also worked for Renaissance Consulting, Gartner Group and Hewlett-Packard.