USFilter rated top for overall service

According to an extensive survey of municipal customers by the research organisation Frost & Sullivan, USFilter earned the highest ranking in 2003 for "overall service and performance" of water and wastewater managers in North America. USFilter is based in Palm Desert, California, USA.

Frost & Sullivan carried out extensive primary research through surveys of water and wastewater treatment facilities that are end-users. It asked respondents to rate six specific criteria that were used to measure the performance of suppliers: customer service; price; product quality; reliability; technological skills; and delivery time. The data was backed through secondary research and interviews with environmental engineering and consulting companies that assist utilities in making purchasing decisions. Visit www.frost.com for more information.