USFilter rated top for overall service

According to an extensive survey of municipal customers by the research organisation Frost & Sullivan, USFilter earned the highest ranking in 2003 for "overall service and performance" of water and wastewater managers in North America.

According to an extensive survey of municipal customers by the research organisation Frost & Sullivan, USFilter earned the highest ranking in 2003 for "overall service and performance" of water and wastewater managers in North America. USFilter is based in Palm Desert, California, USA.

Frost & Sullivan carried out extensive primary research through surveys of water and wastewater treatment facilities that are end-users. It asked respondents to rate six specific criteria that were used to measure the performance of suppliers: customer service; price; product quality; reliability; technological skills; and delivery time. The data was backed through secondary research and interviews with environmental engineering and consulting companies that assist utilities in making purchasing decisions. Visit www.frost.com for more information.

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