Copperas Cove, Texas, employs Fathom Smart Grid
Utility will utilize Turn-Key Smart Grid for customer billing, service.
AUSTIN, TX, June 24, 2016 -- FATHOM Water Management, Inc. (“FATHOM”),the largest Software-as-a-Service (SaaS) for water utilities, has contracted with the City of Copperas Cove, Texas (“Copperas Cove” or “City”) to provide the FATHOM Smart Grid for Water -- delivering a complete solution including infrastructure, software, services and utility billing and customer care operations. FATHOM will provide the City’s customers with real-time access to their water usage and billing information, while also improving utility revenue and overall operations with data-driven insights.
“The FATHOM solution is a win-win for customers and utility operators alike,” said Andrea Gardner, city manager of Copperas Cove. “Over the next few years, our city is committed to improving revenue, decreasing water loss and improving customer service. As water resources grow increasingly volatile, we’re implementing a big data management solution to help us build a resilient water system. FATHOM provides the best value per dollar -- we’re excited to begin implementation and look forward to streamlined utility operations and enhanced services for our customers.”
FATHOM builds strong water systems by aggregating traditionally fragmented water meter data to provide actionable insights for both utilities and their customers. By combining geospatial data with publically available records, the FATHOM platform improves water use visibility on both the citywide and household scales.
“We are excited about our partnership with the City of Copperas Cove. From our utility heritage, we understand first-hand the issues that cities like Copperas Cove are facing,” said Trevor Hill, chief executive officer of FATHOM. “With the FATHOM platform, the City will be able to empower its staff and residents through increased actionable information and transparency. This will improve the dialogue between the City and its residents while actively improving day to day operations, allowing Copperas Cove to achieve their goals. That’s the power of the Smart Grid for Water.”
The City of Copperas Cove is located in the heart of Central Texas, which has experienced a prolonged drought, reaching critical mass in 2015. This 15-year contract supports the City’s approximately 33,000 residents.
Based in Phoenix, AZ with offices in Austin, TX and Alpharetta, GA, FATHOM is a software-as-a-service company helping water utilities do more with declining resources. With rapidly deployable, risk-free, cloud-based solutions that address all aspects of the meter-to-cash verticals for water utilities, FATHOM increases revenue, decreases costs and delights customers. FATHOM was built by a water utility, for water utilities and delivers a risk-free solution to more than 140 organizations around the world. There is strength in numbers. To learn more, visit www.gwfathom.com.