Cleveland Water selects BearingPoint for business transformation project

The Cleveland Division of Water has selected BearingPoint Inc., a management and technology consulting firm, for a $13.7 million business transformation project that will involve implementing Oracle Utilities Customer Care and Billing and Oracle Utilities Business Intelligence software, designed to consolidate and streamline these processes at Cleveland Water. The solution will help Cleveland Water to better understand customer needs, improve bill accuracy and enhance customer service...

Jan 16th, 2008

• Project to implement Oracle® Utilities Customer Care and Oracle Utilities Business Intelligence

MCLEAN, VA, Jan. 14, 2008 -- BearingPoint Inc., a management and technology consulting firm, announced the Cleveland Division of Water selected the company for a $13.7 million business transformation project at the utility.

The project at Cleveland Water will involve implementing Oracle® Utilities Customer Care and Billing and Oracle Utilities Business Intelligence software, designed to consolidate and streamline these processes at Cleveland Water. The solution will help Cleveland Water to better understand customer needs, improve bill accuracy and enhance customer service.

"The opportunity to work with a quality-oriented, forward-thinking organization such as Cleveland Water is a privilege for BearingPoint," said Reid Morrison, senior vice president of BearingPoint's Energy and Chemicals practice. "We're looking forward to helping Cleveland Water achieve its operational goals and deliver greater value to its customers and employees. This project also highlights our operational excellence focus in the energy industry, and reinforces our position as the leading integrator of Customer Information Systems (CIS), in the municipal utilities sector."

Cleveland Division of Water covers a 640 square mile service area and is the largest water system in the state of Ohio.

BearingPoint Inc. (McLean, VA) is one of the world's largest providers of management and technology consulting services to Global 2000 companies and government organizations in 60 countries worldwide.

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