JEA wins award for best CIS implementation

BearingPoint Inc. announced that its client, Florida-based JEA, the eighth-largest community-owned electric utility in the United States, received an award for its ambitious Customer Information System (CIS) Upgrade project at the annual CS Week Conference. In 2006, JEA decided to move to a billing system that would be virtually free of baseline customizations -- the previous system had extensive customizations that hindered long-term maintenance of the product...

• CS Week recognizes BearingPoint-Oracle deployment at annual conference

SAN ANTONIO, TX, May 23, 2008 -- BearingPoint Inc., one of the world's largest management and technology consulting firms, announced that its client, Florida-based JEA, the eighth-largest community-owned electric utility in the United States, received an award for its ambitious Customer Information System (CIS) Upgrade project.

The Best CIS Implementation Award was presented to JEA at the annual CS Week Conference.

In 2006, JEA decided to move to a billing system that would be virtually free of baseline customizations -- the previous system had extensive customizations that hindered long-term maintenance of the product -- enhancing functionality while eliminating the expense and maintenance of several auxiliary applications, such as cashiering and loan billing programs.

BearingPoint completed a comprehensive analysis of the utility's CIS in 2006, and was then chosen to help JEA upgrade to the Oracle® Utilities Customer Care and Billing solution from the utility's legacy system. The CIS is responsible for billing, customer management, credit and collections, field orders (related to service requests), meter inventory and meter read data.

The JEA electric system currently serves more than 450,000 customers in Jacksonville, Fla., and parts of three adjacent counties. JEA's water system serves more than 290,000 water customers and 230,000 sewer customers, or more than 80 percent of all water and sewer utility customers in the Jacksonville, Fla., service area. Independent of this engagement, BearingPoint has worked with JEA on numerous other successful projects over the past six years.

"We are pleased and honored to have been part of this ambitious effort," said Phillip Daniele, managing director in BearingPoint's utilities practice. "This award is a reflection of the teamwork demonstrated by the numerous parties involved in the project, which required careful coordination between the JEA functional and technical teams, the BearingPoint systems integration team, as well as groups from Oracle and JEA's other vendors."

BearingPoint provides a wide range of management and technology consulting services to clients around the world including strategy, system implementation, staff augmentation, offshore services, business case development, and process improvement support. In utilities, BearingPoint provides solutions for its clients' most pressing issues, such as integration of consolidating utilities, upgrading IT applications to supported versions, and maintenance optimization.

BearingPoint Inc. is one of the world's largest providers of management and technology consulting services to Global 2000 companies and government organizations in more than 50 countries worldwide.

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