Sioux Corp. announces new field service program
Sioux Corp., a world leader in custom, application-specific equipment for steam-heat technologies, unveiled a new field service program, including complete startup training and field service performed by Greg Heiberger, Sioux's factory trained service manager. Heiberger has 15 years of experience in manufacturing, quality control and customer field service for products such as pressure washers, steam cleaners, steam generators, water heaters, and solution heaters used in a range of industries...
BERESFORD, SD, Jan. 25, 2007 -- Sioux Corp., a world leader in manufacturing custom, application-specific equipment for steam-related technologies, is pleased to announce a new field service program, including complete startup training and field service performed by Greg Heiberger, Sioux's factory trained service manager.
Heiberger has 15 years of experience in manufacturing, quality control, and customer field service. He has completed core engineering classes, has been a college instructor for technical classes, and is well qualified to help customers with field service of Sioux equipment. He can be reached at:
Greg Heiberger, Sioux Technical Service Department Manager.
One Sioux Plaza
Beresford, SD 57004
Tel: 888-763-8833 or 605-763-3333
Sioux's product lines include pressure washers, steam cleaners, steam generators, water heaters, and solution heaters used throughout the world in a wide range of industries. Due to customer request, this new field service program will provide factory trained assistance with initial equipment startup, as well as equipment service and troubleshooting.
A Start-Up Training Package will include System Familiarization, Safety, Operator Training, and Preventive and Corrective Maintenance. System familiarization includes a review of specifications, parts lists, drawings and other technical and performance data. Safety training includes a review of safety sections of the operating manual and suggested precautions. Operational training includes a review of applicable sections of the operator's manual, as well as familiarizing users on the start up, shut down, and overall operation of the equipment, modes of operation, including emergency situations, and proper use of the equipment. Preventive maintenance training will review maintenance recommendations and identification of typical problem areas for the specific equipment purchased. Corrective maintenance discussions will include possible problems, repairs, and troubleshooting. Parts training will be performed to discuss key components of the equipment, how to determine the correct part number, use of the parts list in the service manual, and how to order service parts.
Recommendations will be made for keeping critical service parts on hand. The Sioux Service Manager will also advise users on how to get factory support if emergency service is required.
For more information on Sioux's Service Program, including cost and scheduling for startup training, field service, or for an annual field service arrangement, see the company website: www.sioux.com