Georgia water, sewerage authority goes online with new content management solution
Tailored Business Systems Inc., a wholly owned subsidiary of VillageEDOCS Inc., announced that it has recently introduced its latest service offering, Content Management Solutions (CMS) for municipalities, and is now providing this service to the Coweta County Water and Sewerage Authority based in Newnan, Georgia, a new TBS customer. CMS empowers municipalities across America to engage their communities with dynamic, fresh-looking online portals to facilitate faster delivery of service...
STATESBORO, GA, May 8, 2008 -- Tailored Business Systems Inc. (TBS), a wholly owned subsidiary of VillageEDOCS Inc., a Solution as a Service Company, announced that it has recently introduced its latest service offering, Content Management Solutions (CMS) for municipalities, and is now providing this service to the Coweta County Water and Sewerage Authority based in Newnan, Georgia, a new TBS customer.
CMS empowers municipalities across America to engage their communities with dynamic, fresh-looking online portals to facilitate faster delivery of service and foster easy interaction among community residents, staff and departments. CMS easily showcases municipal services with visually appealing and user-friendly tools that citizens and constituents enjoy and find easy to use. The CMS municipal portals are customizable to reflect the uniqueness of every individual community.
Online content may include, but is not limited to, meeting videos, meeting agendas, calendars of upcoming events, online payment of utility bills and property taxes, press releases, notices, banner ads, announcements, slideshows, newsletters and trouble ticket systems.
TBS's CMS solution caters specifically to municipalities and incorporates familiar terminology such as departments, divisions, boards and commissions. This unique software platform was specifically designed to make website portal management a task anyone can handle. Updates and changes that previously required specialized training, complicated processes and which took several days to implement, can now be accomplished within minutes by anyone with basic computer skills.
"In keeping with its goals to operate effectively and efficiently on behalf of our constituents, we viewed the CMS offering by TBS as a way to accept utility bill payments online, reduce paperwork and keep citizens up to date on drought related water restrictions," said Ellis Cadenhead, General Manager of Coweta County Water and Sewerage Authority.
"As energy prices increase, we feel this type of convenience will greatly benefit the customer. Many customers would drive their payment to the office rather than rely on the postal service. In approximately 6 months we've gone from zero to 1200 online payments per month and that amount is gaining momentum daily," added Cadenhead.
"Tailored Business Systems (TBS) has dedicated itself to serving the technology needs of government agencies and municipalities for the last 34 years," stated Mason Conner, President and CEO of VillageEDOCS Inc. "By continually researching emerging technologies and listening to the needs of municipalities and their citizens, we are able to provide new services such as CMS. It is this kind of customer focus that has allowed our TBS client base to expand to 240 government offices in Georgia, Florida, Tennessee, Alabama, Oklahoma and Iowa," he added.
VillageEDOCS Inc., through its MessageVision subsidiary, is a leading provider of comprehensive business-to-business information delivery and document management services and products.
Based in Statesboro, Georgia, Tailored Business Systems Inc. (TBS) is a subsidiary of VillageEDOCS Inc. that offers applications, integration and support for the governmental sector.
Coweta County Water and Sewerage Authority, headquartered in Newnan, Georgia, is responsible for maintaining and developing waterworks and other property related to providing water supplies and administrating the supply of water, promoting the conservation and proper use of water resources as well as maintaining and developing the sewerage system.