Las Vegas Valley Water District picks ViryaNet utilities hub to manage field service
ViryaNet, a provider of integrated mobile and web-based software applications for workforce management and the automation of field service delivery, today announced that Las Vegas Valley Water District (LVVWD), one of the fastest growing water districts in the Southwest, has chosen ViryaNet Service Hub for Utilities to manage its field service organization...
SOUTHBOROUGH, MA, Oct. 28, 2004 (BUSINESS WIRE) -- ViryaNet, a provider of integrated mobile and web-based software applications for workforce management and the automation of field service delivery, today announced that Las Vegas Valley Water District (LVVWD), one of the fastest growing water districts in the Southwest, has chosen ViryaNet Service Hub for Utilities to manage its field service organization.
The LVVWD provides water services to more than one million people in southern Nevada.
The LVVWD intends to use ViryaNet Service Hub for Utilities to improve the operational performance of its field service delivery organization, consisting of approximately 200 field technicians. Using ViryaNet Service Hub for Utilities, LVVWD will automate several of its divisions, including meter services, customer service, distribution, fleet services, and facilities maintenance. The LVVWD purchased the software license for ViryaNet Service Hub for Utilities from Telvent, a ViryaNet strategic partner, and a provider of services to the LVVWD in the past.
ViryaNet Service Hub for Utilities will optimally schedule and dispatch LVVWD's field service technicians across their service territory, using such criteria as proximity to job, skills and capabilities, work order type, and needed parts.
"We welcome this progressive water utility into the ViryaNet family," stated Paul V. Brooks, President and COO, ViryaNet. "And we are delighted to be assisting LVVWD improve its operational performance, provide quality levels of service, and achieve next-level growth."
The LVVWD (www.lvvwd.com) provides water services to more than one million people in Southern Nevada and employs approximately 1,000 people in a wide range of fields. Its history dates back to 1905 when the railroad formed the Las Vegas Land and Water Company to sell land and provide water for residents of the city of Las Vegas. The Union Pacific Railroad agreed to sell Las Vegas Land & Water Company in 1952 and the Water District began operations on July 1, 1954.
ViryaNet is a provider of software applications that improve the quality and efficiency of an organization's service operations. Its flagship product -- the award-winning ViryaNet Service Hub -- combines the power of the Internet, the freedom of wireless technologies, and the resources of the company's expertise to help companies improve workforce scheduling, dispatching, and activity reporting; customer contract and entitlement automation; and asset, logistics, and depot repair management. Customers in the utility, telecommunications, grocery and retail, high-technology manufacturing, HVAC, and other industries use ViryaNet Service Hub to transition complex service business processes into a manageable, scalable Internet operation, with the goal of increasing service revenues, decreasing service costs, and maximizing customer satisfaction.