JEA tackles customer management using SPL WorldGroup's solution
JEA, Florida's largest municipally owned electric power and water utility, has selected SPL WorldGroup B.V. to supply its market customer management product.
Morristown, New Jersey, Sept. 5, 2001 —SPL WorldGroup B.V., the provider of customer management solutions to the global energy, water and waste management industries, has been selected by JEA, Florida's largest municipally owned electric power and water utility, to supply their market customer management product.
Designed and built by SPL and marketed by PeopleSoft, Inc. in to the municipal market, JEA will implement the product to help manage and serve their 340,000 electric and water customers in Jacksonville and parts of three adjacent counties.
After an extensive search process, JEA selected SPL over numerous other vendor solutions citing the superior flexibility of SPL's product and the company's unique 100% implementation track record.
Jim Dickenson, Executive Vice President Services at JEA, said, "We looked at several criteria during our selection process but the major reasons that we selected the SPL solution were the product's capability to meet JEA's short and long term business needs and, provide a financially viable and attractive option that minimized JEA's risk."
About SPL WorldGroup
Established in 1994, SPL WorldGroup is a provider of customer management solutions to the energy and service related industries in regulated and competitive markets worldwide.
Visit SPL WorldGroup at www.splwg.com.
JEA, established by the City of Jacksonville in 1895, owns, operates and manages the electric system, water and wastewater system. Compared to other municipally owned electric utilities, JEA is Florida's largest and the eighth largest in the United States. JEA currently serves more than 340,000 customers in Jacksonville and parts of three adjacent counties. For more information JEA, visit their web site at http://www.jea.com.