Itron, Mass. utility to host web seminar for AMR deployment

SPOKANE, WA, Oct. 28, 2004 -- Itron Inc. will host a one-hour "webinar" with the municipal light director for the city of Wellesley, Mass., at 10 a.m. (PST), Thursday, Nov. 4, to present and discuss Wellesley's implementation of Itron automatic meter reading (AMR) technology and the business and customer service improvements the city has achieved since automating data collection from all of its electricity and water meters.

Wellesley Municipal Light Plant Director Dick Joyce, Office Manager Debra Healy and Customer Service Supervisor Sue Newark will join Mike Schleich, AMR product manager from Itron, to discuss how Itron's AMR deployment in Wellesley:
-- Increased meter reading operational efficiencies
-- Increased meter reading accuracy and elimination of estimated reads
-- Increased customer satisfaction and reduce customer complaints
-- Accelerated cash flow by converting to monthly billing
-- Reduced write-offs by monitoring more closely delinquent accounts
-- Offered greater customer meter reader and customer safety by eliminating on-premise reads.

Webinar participants will be able to ask questions of the presenters as well. To register, go to www.itron.com/ems/Wellesley or call 877-749-9400.

About Itron
Spokane-based Itron (www.itron.com) is a leading technology provider and critical source of knowledge to the global energy and water industries. More than 3,000 utilities worldwide rely on Itron technology to provide the knowledge they require to optimize the delivery and use of energy and water. Itron creates value for its clients by providing industry-leading solutions for electricity metering; meter data collection; energy information management; demand response; load forecasting, analysis and consulting services; distribution system design and optimization; web-based workforce automation; and enterprise and residential energy management.

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