Ontario utility selects FOG and backflow prevention technologies

Nov. 10, 2021
The Ontario-based utility had chosen Aquatic Informatics’ FOG and backflow prevention technologies to help manage water treatment and wastewater collection.

Utilities Kingston in Ontario, Canada, has chosen Aquatic Informatics to digitize its fats, oils, and grease (FOG) program, and manage its backflow prevention and cross-connection control program. These two programs are part of the solution to common problems in complying with water treatment and wastewater collection regulations.

Utilities Kingston compliance program for restaurant fats, oils and greases, and industry program for cross connection control help reduce sewage spills into source water, and ensure non-potable water from businesses doesn’t find its way into tap water. The utility chose two software products from Aquatic to manage its programs — Linko to manage its FOG, and Tokay to manage its backflow and cross-connection control.

James Patenaude, Supervisor of Water & Wastewater Treatment for Utilities Kingston said, “Utilities Kingston uses these digital tools to build upon our history of going above and beyond, thinking outside the box, embracing transparency, and building community trust. But how can you manage what you don’t measure? This is where software tools from Aquatic Informatics come into play.”

Linko provides customizable tools that manage, schedule, generate reports from the field, track history, detect violations, issue notices or customize inspection forms. Tokay streamlines back-office operations and provides tools for automated reporting.

As a multi-utility provider, Utilities Kingston hopes that deploying modern digital solutions will help it manage assets, expand services with cost-effective budgeting and provide a strong level of customer service.

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