Austin Water announced plans to celebrate a major milestone in its My ATX Water Smart Water Meter Program.
The project has surpassed its halfway point: over half of all Austin Water’s meters have been replaced as part of an effort to upgrade and modernize the area’s water infrastructure. More than 125,000 new My ATX Water digital meters have been installed.
By 2025, Austin Water estimates that all customers served by the provider will have a new My ATX Water meter. The program is a key part in Austin’s 100-year water plan, Water Forward.
“This milestone is cause for celebration!” said Randi Jenkins, assistant director of customer experience at Austin Water. “The My ATX Water digital infrastructure and the associated portal will help individuals save water by identifying leaks in their homes, helping them budget water use and providing tips on saving water and money.”
The free community celebration will be held on Saturday, May 6 at Dove Springs District Park, 5801 Ainez Drive, from 10 a.m. to 1 p.m.
The My ATX Water portal gives Austin Water customers near real-time data to better track and manage water use. Customers can set water use thresholds to push notifications to their email or phone. They can also sign up to receive customized water saving tips based on the water use specific to their household. The My ATX Water customer portal will also provide alerts about continuous water usage that could indicate a leak.
