RICHARDSON, TEXAS, July 6, 2015 -- Vertex, a specialist in utility customer experience solutions, announced today that it has officially appointed Lodewyk Steyn as vice president of product development for the company.
Bringing extensive experience in the utilities industry, Steyn will broaden the scope of the company's VertexOne service offering, adding enterprise resource planning and asset management (ERP and EAM) to its fully hosted and managed platform.
"I'm delighted to add even greater value to the VertexOne portfolio, which offers unique benefits to the market," said Steyn. "With the latest advancements in technology, we're able to directly improve daily business operations, while providing cost certainty and guaranteed performance levels."
As a respected industry veteran and consultant for more than 18 years, Steyn has delivered multiple successful projects to utilities of all sizes, from small public utilities to large investor-owned utilities. Most recently, he served as capability and solutions lead for HCL's Utility Practice from 2006-2015, where he grew the delivery capability by over 800 percent.
See also:
"Vertex announces new chief executive officer"
"Vertex Product: Customer experience platform"
About Vertex
Dedicated solely to the utilities industry, Vertex Business Services is a specialist in customer experience solutions. The company serves more than 30 million customers for 55 electric, gas and water clients across North America. Through a wide range of innovative services and solutions -- from the VertexOne Software as a Service platform, to consulting and analytics, to BPO and customer experience outsourcing -- Vertex helps utilities more efficiently deliver a compelling customer experience. For more information, visit www.vertexgroup.com.
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