July 28, 2014 -- The National Association of Clean Water Agencies (NACWA) recently awarded the Metropolitan Water Reclamation District of Greater Chicago (MWRD) the Excellence in Management Platinum Award for its sustainable efforts toward achieving an effectively-managed utility.
Launched in 2003, the Excellence in Management Program (EIM) acknowledges the significant achievements of NACWA member agencies in the utility management arena. The program honors member agencies that have implemented and sustained, for a continuous three-year period, successful programs that address the range of management challenges faced by public clean water utilities in today's competitive environment.
In 2012, NACWA's EIM Program was enhanced with the incorporation of Platinum, Gold and Silver recognition, reflective of the number of attributes an agency meets or exceeds.
MWRD's work met or exceeded the following attributes of utility excellence: product quality, financial viability, customer satisfaction, employee and leadership development, operational optimization, infrastructure stability, operational resiliency, community sustainability, water resource adequacy, stakeholder understanding and support; water resources recycling and stormwater management, pretreatment program, biosolids, and water quality protection on a watershed basis.
See also:
"MWRD celebrates 125 years in operation"
"MWRD employs new online incident reporting app"
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