Mobile App Simplifies Operations

Feb. 11, 2021
The 123SCADA app allows users to gain a comprehensive overview of their system from virtually anywhere.

Convenient, on-the-go access to system status and data is paramount for many operators. To facilitate this, Mission Communications developed the 123SCADA application for mobile smart devices. It has the full functionality of the mobile web portal, but with added features for busy water and wastewater professionals, including geolocation for staff management, a QR code scanner for easier remote terminal unit (RTU) view and configuration, and the ability to submit images directly to a support ticket.

The app allows users to gain a comprehensive overview of their system from virtually anywhere.

Much like the 123SCADA web portal available through a mobile browser, the application is intuitive to use and highly customizable, so users can adjust system parameters to optimize their workflow. Live data streams directly to the app, and all menus update to reflect real-time data points. Users can view alarm details and analyze historical data for comparative analysis. The Dashboard menu allows users to view critical information, such as alarm details and the status of RTUs. Users can customize notification call-out parameters and schedules to ensure the correct personnel receive alarms and alerts. Data views, charts, graphs, and reports are all optimized for equipment monitored by Mission RTUs.

The 123SCADA mobile app makes on-site RTU setup and configuration easier than ever before. Through the app, users can scan the QR code on their RTU and receive a prompt to access RTU view, RTU info, and RTU configuration for the selected device. These options allow users to configure RTU call-out settings, view the status of device inputs, and change basic device information.

The integration of geolocation allows users to indicate the location of a device without manually inputting coordinates. Additionally, if they choose to share their location, staff members can be found on the map with location markers. This feature streamlines workflows by providing the ability to route and coordinate service calls.

Using the mobile device camera, users can take pictures of site equipment such as RTUs, antennas, enclosures, and expansion modules, and submit it directly to a support ticket, making it even more efficient for Mission Technical Support to troubleshoot and resolve system issues. WW

Mission Communications provides and maintains everything customers need to control their system with Mission-managed SCADA, a turnkey system delivered through a Software as a Service (SaaS) model. Learn more at