Remote Monitoring for Remote Availability

March 11, 2021
Forward-thinking municipalities are incorporating state-of-the-art digital technology to avoid unanticipated risks.

Under increased and unprecedented pressure to do more with less, and to find new means of paying for infrastructure, water owners and operators recognize that it is essential to understand and optimize the capacity of their assets. One way they can do this is by using remote monitoring software, which allows fewer people to monitor many more assets using devices that people already have, such as smartphones and tablets. Uninterrupted remote availability is essential to ensure that systems can be continuously monitored, even without staff onsite or with very few people working at the facility.

The need to reduce costs associated with support maintenance of the aging infrastructure has increased the adoption of smart water management technology, including remote monitoring. The benefits of utilizing WIN-911 remote monitoring software system via a mobile app include:

Streamlined decision making. Push notifications let you quickly see what is wrong, send an acknowledgment, and monitor alarm condition changes in real-time, right from your smartphone.

Team problem solving. Chat helps your entire team converse, brainstorm, and share solutions on-the-fly, from wherever they are — whether in the plant, at home, or on the road.

Work efficiency. Team Visibility shows you who has seen an alarm as well as who has acknowledged it, reducing guesswork and redundant responses.

Multiple communication channel support. Ensuring resiliency through voice notification and SMS messaging in the event of internet connectivity issues.

WIN-911 connects to top SCADA platforms, enabling simplified set-up and reduced ongoing system management. End users can configure multiple notification methods and hot-back logic to ensure system resiliency and reliability. The software’s secure, cloud-based mobile access gives peace of mind knowing the plant network and communications are protected by encrypted outbound communications and login authentication.

From a simple call-out list to an advanced escalation workflow, WIN-911 allows end users to quickly configure alarm notifications based on alarm types, severity, worker roles, and schedules. For instance, the most critical equipment alarms might be sent to all operators and managers, while giving maintenance technicians a broader range of event data.

Forward-thinking municipalities are incorporating state-of-the-art digital technology to avoid unanticipated risks. These innovations can drive significant economic and environmental improvements and ensure continuity in service when staff are working remotely. WW

WIN-911 software protects 17,000 industrial facilities in 70 countries on six continents. Learn more at www.win911.com.

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