Expert service and repair parts can help extend your pump’s life

Nov. 17, 2023

As a leading pump manufacturer with a legacy built on reliability, Pentair provides high-quality Original Equipment Manufacturer (OEM) parts and skilled technicians needed to get municipal, commercial, fire and industrial pumps back to full strength.

More than 260,000 replacement parts — built from the original blueprints — are available from the company’s locations in Ashland, Ohio, Kansas City, Kansas, and North Aurora, Illinois, with select parts available for next-business-day shipping. Users can have peace of mind knowing original parts will fit properly because they’re coming straight from the source.

Through the company’s robust customer service and application engineering teams, Pentair can help its users locate the parts — or services — required for restoring their pump to factory conditions.

Pentair Pump Services Group

Pentair Pump Services Group (PSG), based in Kansas City, Kansas, provides repair and refurbishment services designed to meet the challenging demands of customers in the municipal, industrial and commercial markets. PSG’s experienced technicians have the expertise needed to solve pump repair problems on almost any kind, or brand, of pumping equipment including submersible, centrifugal, vertical turbine, split case or propeller pumps.

The group’s full-service support provides the ability to complete quality pump repairs promptly and meet requirements for removal, installation, field supervision and start-up or station rehabilitation. A state-of-the-art test facility in Kansas City, Kansas, features a 100,000-gallon pit, a full range of calibrated test drivers and complete instrumentation, offering customers in North America a tremendous advantage.

Within the PSG Service Center, technicians with decades of testing and repair experience are equipped to handle complex projects, ranging from rebuilding pumps with 2-inch to 144-inch discharges, complete machining capabilities including restorative metals and special coatings, welding and fabrication, in-house engineering design and upgrades, hydraulic troubleshooting and more.

Technicians are on call 24 hours a day and seven days a week in case of emergencies. Field services include pump installation and start-up, turnkey services, project management, training and engineering, and troubleshooting. In the field, PSG technicians can conduct vibration analysis, utilize laser equipment to ensure proper alignment and calibration, use pressure transducers and pulse recorders, perform testing, check sound levels and more. The ability to perform these services in the field helps minimize costly downtime for users.

Whether Pentair is supplying repair parts, or repairing a pump in the field or at the factory, customers can rely on knowledgeable customer support, expert engineering and skilled technicians to care for their pump throughout the entire lifecycle with high-quality OEM parts.

For more information or to find a Pentair Authorized Distributor, visit today. For repair services, call 913-371-500 (Field Service-Option 2; Shop Service-Option 4).

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