To store, analyze, and leverage today’s wealth of metering information, water utilities have been pressed to obtain much greater server space and computing power. Yet, not every utility has the resources - financial, technological, or human - to implement, maintain, and upgrade the necessary hardware or software.
Now water utilities of any size can access secure data at any time through managed services, such as those offered by Neptune Technology Group, using a cloud-hosted solution instead of an on-site server, and avoiding new investments in IT and infrastructure.
By using this software-as-a-service (SaaS), crucial personnel don’t have to monitor a network and can focus on collecting metering data, reducing non-revenue water, and providing customer service - instead of interrupting operations to download and apply time-consuming operating system, security, or software updates. Data handling and storage are offered at one simple, comprehensive yearly fee, taken on by a systems hosting provider (in Neptune’s case, Amazon Web Services).
With managed services such as Neptune’s, utilities no longer need to worry about outgrowing an undersized server or paying for server upgrades or a replacement. To further reduce infrastructure and maintenance costs, Neptune’s network-as-a-service (NaaS) leverages existing public and private communication networks while offering continuous network monitoring and automatic software updates.
For more information about Neptune’s Managed Services, go to neptunetg.com/products/managed-services.