Customer-First Approach to Serving the Waterworks Industry

As one of the nation’s largest waterworks companies, Ferguson Waterworks offers municipalities a reliable coast-to-coast network of 200 locations and 2,100 highly trained associates. Our relationships with the industry’s top vendors mean on-time delivery, unmatched support and industry-leading fill rates for a wide range of products across the water, sanitary sewer and stormwater management industries. Public and private water and sewer authorities, utility contractors, public works/line contractors, heavy highway contractors and more look to Ferguson for its customer-first approach to supply and service the waterworks industry.

Metering and Automation

Today’s advanced metering technology offers significant benefits that include improved revenue generation, data accuracy and meter reading efficiency. Ferguson Waterworks’ Meter and Automation Group (MAG) is a dedicated team of Automatic Meter Reading (AMR) and Advanced Metering Infrastructure (AMI) specialists. We create turnkey water meter solutions for municipalities to stop the loss of revenue and increase metering accuracy and efficiency. Our AMR and AMI systems address the aging infrastructure issues confronting many municipal water departments. Ferguson Waterworks distributes and installs the most modern metering technology available, and has access to the top metering brands in the industry with the ability to create a customized water meter management solution to address our customers’ unique needs.

Our metering service capabilities include:

• Metering sales
• System audit and design
• In-house installation team
• After-the-sale service and repair
• Customized maintenance program
• Access to Ferguson’s proprietary installation and project management software

Mobile Sales and Supply

Ferguson rural municipal professionals understand the unique challenges faced by facilities operating in rural locations. Ferguson Waterworks offers a Mobile Sales and Supply Team to rural customers who are located outside larger metropolitan areas, bringing the branch to the customer with a Ferguson truck or van loaded with basic inventory and the ability to order any of our waterworks products for on-site delivery. Ferguson’s Mobile Sales and Supply Team is solely focused on supplying and serving rural municipal customers with the products they need to keep their facilities operating smoothly.

Online Access

Ferguson Online is a free transactional website for Ferguson customers. It offers customers the real-time option of purchasing and managing their Ferguson Waterworks account on a 24/7 basis, including around-the-clock access to account and product information. Ferguson Online allows you to:

• Access the industry’s largest online product selection 24/7
• Search and navigate product details and specifications
• Add products to your cart or Favorites list and order at your convenience
• Shop using your own codes
• Check real-time product availability
• Create and access quotes
• Get current net price
• Place and track orders
• Review product purchase history
• View your account information
• Print duplicate statements
• Make purchases anytime, anywhere from mobile devices

Other Ferguson Waterworks services include: tapping; HDPE fusion; valve insertion; and hydrant services. And additional Ferguson Waterworks products include: pipe (ductile iron, PVC, HDPE); valves; fittings; water meters; fire hydrants; geosynthetics; municipal castings; safety supplies; and tools.

For more information about Ferguson Waterworks and its products and services, visit www.Ferguson.com/waterworks.