Customer-First Approach to Serving the Waterworks Industry
Aug. 1, 2016
As one of the nation's largest waterworks companies, Ferguson Waterworks offers municipalities a reliable coast-to-coast network of 200 locations and 2,100 highly trained associates.
As one of the nation’s largest waterworks companies, Ferguson Waterworks offers municipalities a reliable coast-to-coast network of 200 locations and 2,100 highly trained associates. Our relationships with the industry’s top vendors mean on-time delivery, unmatched support and industry-leading fill rates for a wide range of products across the water, sanitary sewer and stormwater management industries. Public and private water and sewer authorities, utility contractors, public works/line contractors, heavy highway contractors and more look to Ferguson for its customer-first approach to supply and service the waterworks industry.
Metering and Automation
Today’s advanced metering technology offers significant benefits that include improved revenue generation, data accuracy and meter reading efficiency. Ferguson Waterworks’ Meter and Automation Group (MAG) is a dedicated team of Automatic Meter Reading (AMR) and Advanced Metering Infrastructure (AMI) specialists. We create turnkey water meter solutions for municipalities to stop the loss of revenue and increase metering accuracy and efficiency. Our AMR and AMI systems address the aging infrastructure issues confronting many municipal water departments. Ferguson Waterworks distributes and installs the most modern metering technology available, and has access to the top metering brands in the industry with the ability to create a customized water meter management solution to address our customers’ unique needs.
Our metering service capabilities include:
Metering sales
System audit and design
In-house installation team
After-the-sale service and repair
Customized maintenance program
Access to Ferguson’s proprietary installation and project management software
Mobile Sales and Supply
Ferguson rural municipal professionals understand the unique challenges faced by facilities operating in rural locations. Ferguson Waterworks offers a Mobile Sales and Supply Team to rural customers who are located outside larger metropolitan areas, bringing the branch to the customer with a Ferguson truck or van loaded with basic inventory and the ability to order any of our waterworks products for on-site delivery. Ferguson’s Mobile Sales and Supply Team is solely focused on supplying and serving rural municipal customers with the products they need to keep their facilities operating smoothly.
Ferguson Waterworks distributes and installs the most modern metering technology available.
Online Access
Ferguson Online is a free transactional website for Ferguson customers. It offers customers the real-time option of purchasing and managing their Ferguson Waterworks account on a 24/7 basis, including around-the-clock access to account and product information. Ferguson Online allows you to:
Access the industry’s largest online product selection 24/7
Search and navigate product details and specifications
Add products to your cart or Favorites list and order at your convenience
Shop using your own codes
Check real-time product availability
Create and access quotes
Get current net price
Place and track orders
Review product purchase history
View your account information
Print duplicate statements
Make purchases anytime, anywhere from mobile devices
Other Ferguson Waterworks services include: tapping; HDPE fusion; valve insertion; and hydrant services. And additional Ferguson Waterworks products include: pipe (ductile iron, PVC, HDPE); valves; fittings; water meters; fire hydrants; geosynthetics; municipal castings; safety supplies; and tools.
For more information about Ferguson Waterworks and its products and services, visit www.Ferguson.com/waterworks.
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