Deconstructing the conundrum of rising rates and water affordability

AWWA CEO David LaFrance shares insights from the State of the Water 2025 report, emphasizing financial concerns as the top challenge for water utilities, including rates, funding, and financial sustainability.
June 11, 2025

AWWA CEO David LaFrance discusses the findings of the association's State of the Water 2025 report, which identifies financial concerns as the top challenge for water utilities. This encompasses rates, funding, and financing, and it moved up from its previous position as the number two concern. The report also highlights financial sustainability (ranked sixth) as a companion challenge, indicating utilities' dual focus on securing capital for projects and ensuring long-term financial viability.

The cost of providing water service has increased faster than inflation, leading to rising rates and affordability issues, which utilities must balance against the need to protect public health and maintain water quality. 

(Editor's note: The description for this video was written with the assistance of generative AI.)

About the Author

Bob Crossen

Editorial Director

Bob Crossen is the editorial director for WaterWorld Magazine, Wastewater Digest, Stormwater Solutions, and Water Quality Products, which compose the Endeavor Business Media Water Group. Crossen graduated from Illinois State University in Dec. 2011 with a Bachelor of Arts in German and a Bachelor of Arts in Journalism. He has worked in business-to-business journalism covering the drinking water, wastewater, stormwater and point-of-use/point-of-entry markets since April or 2016. Crossen can be reached at [email protected] or 847.954.7980.

Mandy Crispin

Mandy Crispin is the editor-in-chief of WaterWorld magazine and co-host of water industry podcast Talking Under Water. She can be reached at [email protected].  

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