Boosting Efficiency and Customer Satisfaction with Text Messaging
Improve customer satisfaction and boost internal efficiency by improving customer communications!
June 30, 2025
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For water and electric utilities, it is critical to communicate with customers about potential leaks, rate changes and outages. Speed and clarity are essential to ensuring water is not wasted and customers know about outages.
Eliminate door hangers and reduce customer calls. See how top utilities are leveraging SMS to streamline operations and improve customer satisfaction.