Strategic Community Engagement for Utility Projects: Lessons from Fort Pierce Utilities

In this interview, Rachel Tennant discusses how FPUA secured approval and funding for a new wastewater treatment plant amid public opposition, emphasizing the importance of early communication and community involvement.

At WEFTEC 2026, WaterWorld Editor-in-Chief Mandy Crispin speaks with Rachel Tennant, director of public affairs and sustainability at Fort Pierce Utilities Authority (FPUA), about how public trust can shape the success of major infrastructure projects. Tennant shares lessons from FPUA's effort to secure approval for a new wastewater treatment plant and $100 million in financing despite significant public opposition. The conversation explores community engagement, brand stewardship, grant funding strategies, and why utilities should involve communicators early in project planning to build support, strengthen public confidence, and improve project outcomes.

For more coverage from WEFTEC 2026, visit Wastewater Digest.

About the Author

Mandy Crispin

Mandy Crispin

Head of Content

Mandy Crispin is the editor-in-chief of WaterWorld magazine and co-host of water industry podcast Talking Under Water. She can be reached at [email protected].  

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