Today, Origin Utility (Origin) announced that it had recently finished upgrading the Oracle Utilities Customer Care and Billing (CC&B) and Oracle Utilities Business Intelligence (OUBI) services at Irvine Ranch Water District (IRWD) in Irvine, Calif.
IRWD has partnered with Origin since 2020, initially leveraging Origin's services for payment processing integrations. In late 2020 IRWD released an RFP to upgrade their CC&B and BI platforms, and ultimately selected Origin.
Starting in March 2021, the Origin team supported the upgrades of CC&B from 2.4.0.1 to version 2.8.0.0 and OUBI from 2.4.04 to Oracle Utilities Analytics (OUA) version 2.7.0.2.
Due to the pandemic, Origin delivered the upgrade project 100 percent remotely, while also on time and within budget. The project kicked off in late March and went live on Halloween 2021. IRWD was ready for production operations by Monday morning.
Mohit Saini, Applications Manager at IRWD said, "Thanks to everyone involved in this project; every effort, large or small, has helped us to reach this important Go-Live achievement. Thanks to the IRWD User community for their testing efforts and bringing small and critical issues forward. Thanks to IRWD technical team for staying on top of things. Kudos to the Origin team for putting their best efforts in the last 8 months to make this happen and working round the clock during the cutover weekend. This was the smoothest go-live I've ever experienced.”
SOURCE: Origin, via PR Newswire
