Getting ratepayer buy-in for capital improvements

Dave Hix, deputy director - wastewater at the City of San Luis Obispo (Calif.) talks getting your community to support utility projects, no matter the cost.
Dec. 19, 2019

At the 2019 Municipal Water Summit, Dave Hix, deputy director - wastewater at the City of San Luis Obispo (Calif.) talks getting your community to support utility projects, no matter the cost. Also discussed: the importance of having a complete communication plan in place.

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